Yulissa Nuesi
Hazleton,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills, looking to grow professionally and have a successful career.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Endeavor
Hazleton, PA
10.2023 - 11.2023
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Transported and safely delivered items to prevent damage or loss.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Reported mechanical problems encountered with vehicles to dispatch.
- Notified customers of delays to decrease calls to support.
- Inspected vehicles' condition, supplies and equipment before and after trips
Caregiver
Home Instead
West Nyack, NY
12.2020 - 09.2023
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Recorded client status progress and challenges in logbooks and reports.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted with meal planning to meet nutritional plans.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Supported bathing, dressing and personal care needs.
- Helped clients get in and out of beds and wheelchairs.
- Recognized by management for providing exceptional customer service.
Gate Agent
Unifi aviation
Westchester, NY
03.2023 - 06.2023
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Processed payments for tickets, baggage fees, and other services.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Provided clients with assistance in preparing required travel documents and forms.
- Resolved customer complaints in an efficient manner while adhering to company policies.
- Inspected passenger documents prior to issuing boarding passes and checked for accuracy of flight details.
- Verified identification of travelers before allowing them to board the plane.
- Assigned seating to passengers based on availability and preferences.
- Maintained logs of all departing flights including number of passengers boarded and any irregularities that occurred during the process.
- Greeted customers in a friendly and professional manner.
- Printed itineraries and tickets for average of [Number] passengers each day.
- Answered customer inquiries regarding flight schedules, destinations, fares, and regulations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Notified appropriate personnel when suspicious items were found in carry-on luggage or on persons attempting entry into secure areas.
Packer
RJ-Staffing
Nanuet, NY
06.2019 - 08.2019
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Weighed or counted items for distribution to conform to company standards.
- Assembled cartons, crates and containers to prepare for shipping.
- Measured, weighed and counted products and materials.
- Marked and labeled containers, container tags or products using marking tools.
- Notified team leader of product discrepancies and equipment malfunctions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Packed products in accordance with specified instructions.
- Cleaned containers, supplies or work areas using cleaning solutions.
Housekeeping Cleaner
Flagship Resort
Atlantic City, NJ
05.2017 - 05.2017
- Maintained and organized cleaning supplies stock.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Used cleaning chemicals following proper guidelines.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Checked all equipment to ensure proper functioning prior to use.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Communicated with customers about requests for additional supplies or cleaning services.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
Security Inspector
Swissport
Dominican Republic, Sti
03.2011 - 01.2017
- Identified suspicious activity to determine appropriate response.
- Maintained high levels of alertness throughout shifts.
- Reviewed incident reports for accuracy and completeness before submitting them for review by higher-level staff members.
- Provided security and protection to travelers across all transportation sectors.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Searched individuals and baggage for weapons and other prohibited items.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Education
Some College (No Degree) - Hotel And Motel Management
Dominican University O&M
Dominican Republic, StiHigh School Diploma -
Ulises Francisco Espaillat
Dominican Republic, StiSkills
- Payment Collection
- GPS Navigation
- DOT Compliance
- Equipment Operation
- Package Scanning
- Load Balancing
- Database Management
- Positive Attitude
- Excellent Sense of Direction
- Fluent in English and Spanish
- Customer Service
- Pre-Trip and Post-Trip Inspections
- Cargo Handling
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Delivery Driver
Endeavor
10.2023 - 11.2023
Gate Agent
Unifi aviation
03.2023 - 06.2023
Caregiver
Home Instead
12.2020 - 09.2023
Packer
RJ-Staffing
06.2019 - 08.2019
Housekeeping Cleaner
Flagship Resort
05.2017 - 05.2017
Security Inspector
Swissport
03.2011 - 01.2017
Some College (No Degree) - Hotel And Motel Management
Dominican University O&M
High School Diploma -
Ulises Francisco Espaillat