YULISSA PEREZ
Crowley,Texas
Summary
Dynamic medical receptionist with proven expertise at THPG in enhancing office efficiency through streamlined patient scheduling and check-in processes. Skilled in medical terminology and front desk operations, I excel in fostering effective communication and ensuring patient satisfaction. Committed to delivering exceptional care and support in fast-paced healthcare environments.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
THPG
03.2024 - Current
- Managed patient scheduling and appointment coordination to enhance office efficiency.
- Streamlined patient check-in processes, reducing wait times and improving satisfaction.
- Resolved patient inquiries and complaints with professionalism and empathy
- Facilitated effective communication between patients and healthcare providers to ensure clarity of information.
Transporter
Texas Health Southwest
11.2021 - Current
- Transported patients between departments, ensuring safety and comfort during transfers.
- Assisted medical staff by providing timely patient mobility support, enhancing workflow efficiency.
Patient Safety Sitter
Texas Health Harris Methodist Hospital Fort Worth
02.2023 - 07.2023
- Monitored patient behavior to ensure safety and compliance with hospital protocols.
- Assisted nursing staff in managing patient care and addressing immediate needs.
- Documented patient observations accurately to support clinical assessments.
Education
High School Diploma -
SOUTHWEST HIGHSCHOOL
Fort Worth, TXNo Degree - Radiology Technician
Tarrant County College
Fort Worth, TX08-2028
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
THPG
03.2024 - Current
Patient Safety Sitter
Texas Health Harris Methodist Hospital Fort Worth
02.2023 - 07.2023
Transporter
Texas Health Southwest
11.2021 - Current
High School Diploma -
SOUTHWEST HIGHSCHOOL
No Degree - Radiology Technician
Tarrant County College