Yulissa Sarabia
Las Vegas,NV
Summary
Dynamic and detail-oriented professional with a proven track record in customer service at Align Med. Skilled in data entry and scheduling, I excel in enhancing customer satisfaction and managing multi-line phone systems. Recognized for my ability to efficiently handle inquiries and improve operational efficiency, I am committed to delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Align Med
Las Vegas, NV
03.2024 - 03.2025
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, efficiently routing calls to appropriate staff.
- Scheduled appointments using electronic scheduling software, optimizing calendar efficiency.
- Worked on referrals, confirming appointments, making, check in, check out.
- Making referrals.
- Maintained accurate records of patient information and insurance details in.database.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Handled patient inquiries with professionalism, improving overall customer satisfaction rates.
Sales Associates
Metro by T-Mobile
Las Vegas
04.2020 - 06.2022
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in inventory.
- Engaged customers through effective product demonstrations and promotions, driving sales growth.
- Processing payments
- Helping coustumer with problems on their phone etc.
Cashier
MacDonalds
Las Vegas
06.2019 - 2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service and taking coustumer orders.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Certificate - Medical Assistance
Pima Medical Institute
Las Vegas High School Diploma -
Chaparral High School
Las Vegas, NV07.2017
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Telephone etiquette
Data entry
Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Align Med
03.2024 - 03.2025
Sales Associates
Metro by T-Mobile
04.2020 - 06.2022
Cashier
MacDonalds
06.2019 - 2020
Certificate - Medical Assistance
Pima Medical Institute
High School Diploma -
Chaparral High School