Yulitza Mejia
Miami
Summary
Dynamic sales associate with a proven track record at Express Clothing, excelling in customer service and visual merchandising. Recognized for achieving monthly sales targets through effective strategies and strong product knowledge. Adept at teamwork and problem-solving, ensuring order accuracy and enhancing customer engagement in fast-paced environments.
Positive, upbeat, and customer-focused personality with aptitude for multitasking and quick learning. Familiar with food safety standards and proficient in order processing and payment handling. Committed to providing efficient service that ensures customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Express Clothing
12.2024 - Current
- Implemented visual merchandising strategies that improved store aesthetics and increased customer engagement.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
To Go Server
Jackmont Hospitality Inc.
01.2024 - 06.2024
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to expedite order preparation and enhance overall service speed.
- Maintained cleanliness and organization of workstations to promote a safe dining environment.
- Adapted quickly to changing menu items, providing guests with up-to-date product knowledge.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Sales Associate
Advanced Auto Parts
12.2022 - 11.2023
- Assisted customers in selecting automotive parts, providing tailored recommendations based on their needs.
- Maintained organized inventory displays, enhancing product visibility and accessibility for customers.
- Conducted regular stock checks to ensure inventory accuracy and prevent discrepancies in supply levels.
- Trained new staff on operational procedures and customer service standards, promoting best practices within the team.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
McDonald's
06.2022 - 11.2022
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections and answered inquiries promptly.
- Maintained cleanliness and organization of front counter and dining area.
- Collaborated with team members to ensure smooth service during peak
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Psychology
Miami Dade College
Miami, FLHighschool
Miami Coral Park Senior Highschool
Miami, FL05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
- Strong multitasking
- Quick learner
- Sense of urgency
- Order accuracy
- Food presentation
- Cleanliness standards
- Personal hygiene
- Food preparation
- Food handling
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Express Clothing
12.2024 - Current
To Go Server
Jackmont Hospitality Inc.
01.2024 - 06.2024
Sales Associate
Advanced Auto Parts
12.2022 - 11.2023
Cashier
McDonald's
06.2022 - 11.2022
Psychology
Miami Dade College
Highschool
Miami Coral Park Senior Highschool
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