Laura Calzada
Riverview,Florida
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Has a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Angel Mental Health
Miami, Florida
07.2021 - 04.2024
- Performed data entry into computer systems to maintain accurate records of customer information.
- Updated customer information in databases regularly to ensure accuracy of records.
- Assisted with scheduling appointments for clients and visitors.
- Greeted customers warmly and made them feel welcome.
- Responded to customer inquiries via phone, email, and in person.
- Resolved customer complaints in a timely and professional manner.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FLSkills
- Customer Service
- Team building
- Fluent in English and Spanish
- Leadership
- Problem-Solving
- Data Entry
Timeline
Front Desk Receptionist
Angel Mental Health
07.2021 - 04.2024
Bachelor of Science - Criminal Justice
Florida International University