Yunqiao He
Brooklyn,NY
Summary
Reliable, friendly, and approachable team player with strong communication and customer service skills. Engaging with customers, adaptable, hardworking, and always willing to follow instructions and learn new skills.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Cashier
CatonRx Pharmacy
Brooklyn, NY
07.2026 - Current
- Processed cash, card, and insurance payments accurately, ensuring smooth transactions at CatonRx Pharmacy.
- Processed pharmacy sales transactions using point-of-sale system at CatonRx Pharmacy.
- Welcomed customers and provided detailed answers to inquiries about prescriptions and store items.
- Verified prescription pickup details and directed patients to the proper pharmacy staff.
- Supported pharmacists by managing refill requests and conducting follow-up calls to enhance customer satisfaction.
- Maintained clean checkout area and organized front counter supplies.
WCS Discovery Guide
New York Aquarium
Brooklyn, New York
06.2026 - 09.2026
- Provides excellent customer service by assisting customers of all ages, ethnicities, and etc groups with their questions.
- Helped contribute to 50,000 interactions (people) in the WCS New York Aquarium.
- Able to work in a very fast paced environment, memorizing scripts, executing them to guests with satisfaction.
- Led guest conversations about marine life exhibits and conservation programs.
- Explained animal behaviors, habitats, and daily care routines to visitors.
Barista/Cashier/Cook
Tea Spot
Brooklyn, New York
07.2025 - 04.2026
- Provides excellent customer service by assisting customers and ensuring orders are completed accurately and efficiently.
- Have strong customer service/communication skills in a fast-paced environment
- Skilled in taking orders, handling cash/card transactions using POS, preparing drinks and food while maintaining cleanliness.
- Operated espresso and beverage equipment for daily drink service
Receptionist
Lin Hollywood Nails
Brooklyn, NY
03.2023 - 05.2025
- Gained valuable and strong customer service skills
- Experienced creating a welcoming environment to clients and communicating with them
- Able to answer calls and provide support to any problem that may have occurred.
- Used POS/cash register
- Greeted clients at Lin Hollywood Nails and created welcoming first impressions.
- Scheduled appointments and managed daily salon bookings with care.
Education
High School Diploma -
Midwood Highschool
Brooklyn, NY06-2027
Skills
- Customer service
- POS systems
- Team collaboration
- Dependability and reliability
- Professionalism and courtesy
- Product recommendations
- Retail merchandising
- Hospitality and accommodation
- Guest inquiries
- Payment posting
Languages
English
Native/ Bilingual
German
Limited
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional
Timeline
Cashier
CatonRx Pharmacy
07.2026 - Current
WCS Discovery Guide
New York Aquarium
06.2026 - 09.2026
Barista/Cashier/Cook
Tea Spot
07.2025 - 04.2026
Receptionist
Lin Hollywood Nails
03.2023 - 05.2025
High School Diploma -
Midwood Highschool