Yuriannia Ramirez Lobiana
Tyler
Summary
Adept at customer service and cash handling, I excelled at Mercado Monterrey by enhancing customer satisfaction and mentoring new staff, significantly improving team performance. My strong work ethic and ability to maintain accurate financial transactions demonstrate my commitment to excellence and teamwork.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
1
1
year of professional experience
Work History
Cashier
Mercado Monterrey
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Ernesto Garcia University
Cuba05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash handling and management
Timeline
Cashier
Mercado Monterrey
06.2024 - Current
High School Diploma -
Ernesto Garcia University
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