Yurii Synitskyi
Stamford,CT
Summary
Customer-focused Front Desk Agent with strong hospitality experience, known for high productivity and efficient task completion. Skilled in communication, problem-solving, and time management. Adept at handling multiple tasks and adapting to changing priorities. Highly organized, detail-oriented, and excels in fast-paced environments. Proactive professional with a strong ability to resolve conflicts, coordinate teams, and deliver exceptional customer service.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Marriott
Stamford, CT
09.2023 - Current
- Resolved customer complaints promptly and courteously.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Computed bills, collected payments and made change for guests.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Construction Worker
VILA llc
Stamford, CT
07.2022 - 09.2023
- Displayed high standards for quality workmanship and routinely double-checked work.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Demonstrated best safety practices working at heights and lifting various objects.
Owner's Assistant
Grocery Store Products
Out Of State
11.2020 - 06.2022
- Delivered optimal administrative, customer service and case management support.
- Coordinated multiple schedules using online calendaring system.
- Researched new technologies that could improve operational efficiency.
- Organized conferences and events as required by the owner.
- Managed communication between the owner and internal and external stakeholders.
Education
English-as-a-Second-Language Education
CT State Community College Norwalk
Norwalk, CT08-2024
Pharmaceutical Industry
Ternopil National Medical University
Out Of StateFirst AID Certificate
Ternopil National Medical University
Out Of StateSkills
- Guest amenities
- Marketing campaigns
- Customer relations
- Training and development background
- Training and development skill
- Oral and writing communication
- Team collaboration
- Decision-making
- Construction
- Basic carpentry
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Full Professional
Polish
Professional
Timeline
Front Desk Agent
Marriott
09.2023 - Current
Construction Worker
VILA llc
07.2022 - 09.2023
Owner's Assistant
Grocery Store Products
11.2020 - 06.2022
English-as-a-Second-Language Education
CT State Community College Norwalk
Pharmaceutical Industry
Ternopil National Medical University
First AID Certificate
Ternopil National Medical University
Similar Profiles
Antonio TerrellAntonio Terrell
Guest Service Representative at MarriottGuest Service Representative at Marriott
Areej Mohsen AlotaibiAreej Mohsen Alotaibi
Paymaster at MarriottPaymaster at Marriott
Skylar ReynoldsSkylar Reynolds
Front Desk & Sales Administrative Assistant at MarriottFront Desk & Sales Administrative Assistant at Marriott
Yoly AlcalaYoly Alcala
Banquet Server at MarriottBanquet Server at Marriott
Julissa RosarioJulissa Rosario
Babysitter/ Nanny at Home DaycareBabysitter/ Nanny at Home Daycare