Yusuf Hopkins
Naples
Summary
Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.
Overview
10
10
years of professional experience
Work History
Intake Coordinator
Retreat at Primary Purpose
06.2024 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Perioperative Assistant
Lee Health System
01.2023 - 06.2024
- Streamlined workflow processes within the operating room suite by troubleshooting technical problems related to equipment functionality, promptly reporting any concerns to appropriate personnel for resolution.
- Continuously sought opportunities for professional growth within the perioperative field, attending conferences and workshops to stay up-to-date on the latest advancements in surgical care techniques and best practices.
- Increased patient satisfaction through compassionate pre-and post-operative care, addressing concerns and answering questions as needed.
- Enhanced surgical team efficiency by assisting with patient positioning, draping, and other necessary tasks for successful surgeries.
Peer Support Specialist
Long Island Jewish Medical Center
11.2018 - 01.2023
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Family Support Specialist
Naderhand
10.2015 - 11.2018
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Education
High School Diploma -
Pennsauken Vocational High School
Pennsauken, NJ06-1996
Skills
- Patient positioning
- Preoperative preparation
- Postoperative care
- Patient confidentiality
- Medical terminology
- Data entry proficiency
Timeline
Intake Coordinator
Retreat at Primary Purpose
06.2024 - Current
Perioperative Assistant
Lee Health System
01.2023 - 06.2024
Peer Support Specialist
Long Island Jewish Medical Center
11.2018 - 01.2023
Family Support Specialist
Naderhand
10.2015 - 11.2018
High School Diploma -
Pennsauken Vocational High School
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