Yves Phaeton
Worcester,MA
Summary
Experienced Social Worker with over ten years of experience in health care. Excellent reputation for resolving problems and improving care delivery and residents' satisfaction.
Overview
13
13
years of professional experience
Work History
Director of Social Services
The Meadows
Worcester, MA
11.2021 - Current
- Planed, organized, and directed overall operation of Social Services/Case Management department.
- Communicated performance survey results to administrators formulating corrective action plan.
- Led performance improvement projects based on QAPI efforts.
Director of Social Services
Saint Francis Rehabilitation And Nursing Center
Worcester, MA
01.2021 - 11.2021
- Collaborated with the executive director and other managers to correct and improve the care and services provided to residents.
- Created Social Services' new tracking and filling system.
- Conducted Social Services' monthly audits analyzing departments with Federal, State, and local guidelines.
Director of Social Services
Genesis HealthCare/Keystone Center
Leominster, MA
04.2020 - 11.2020
- Provided therapeutic interventions and coordinated psych services to assist residents with mood problems relative to the Covid-19 pandemic and related lockdowns.
- Notify residents, designated family members, or representatives when the facility is subject to admission freeze or lockdown.
- Coordinated access to electronic devices for teletherapy and zoom visits during lockdown due to the Coronavirus outbreak.
Social Worker
Beaumont Rehabilitation And Healthcare Center
Westborough, MA
10.2018 - 02.2020
- Completed the execution of HCP, HIPPA, MOLST and other legally binding documents.
- Provided clinical supervision and guidance to assigned bachelor or Master level-interns.
- Coordinated and facilitated monthly family support group sessions.
Social Worker
Fitchburg Healthcare
Fitchburg, MA
08.2017 - 02.2018
- Interviewed residents and families to assess limitations and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Social Worker
Seven Hills Pediatric Center
Groton, MA
07.2016 - 07.2017
- Developed and maintained working relationships with community agencies and refer residents/families to appropriate community resources.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Explained medical care options to help families make informed healthcare decisions.
Fee for Service Therapist
Sunrise Behavior Health
Worcester, MA
02.2016 - 08.2017
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Provided crisis support and emergency care for patients.
Direct Support Professional
Arc Of Opportunity
Fitchburg, MA
04.2013 - 02.2016
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
Certified Nursing Assistant (Per Diem)
Life Care Center Of Leominster
Leominster, MA
06.2011 - 03.2013
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Keystone Center
Leominster, MA
06.2011 - 11.2012
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for residents and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
Doctor of Business Administration - Healthcare Management
Liberty University
Lynchburg, VA05.2024
MBA - Health Care Management
Fitchburg State University
Fitchburg, MA12.2020
Master of Social Work - Clinical Social Work
Boston College
Chestnut Hill, MA05.2016
Bachelor of Law -
Haiti State University
Port Au Prince, Haiti06.2001
Skills
- Effective Customer Communication
- Quality Improvement Plans
- Program Operations
- Staff Orientation
- Grievance Resolution
Timeline
Director of Social Services
The Meadows
11.2021 - Current
Director of Social Services
Saint Francis Rehabilitation And Nursing Center
01.2021 - 11.2021
Director of Social Services
Genesis HealthCare/Keystone Center
04.2020 - 11.2020
Social Worker
Beaumont Rehabilitation And Healthcare Center
10.2018 - 02.2020
Social Worker
Fitchburg Healthcare
08.2017 - 02.2018
Social Worker
Seven Hills Pediatric Center
07.2016 - 07.2017
Fee for Service Therapist
Sunrise Behavior Health
02.2016 - 08.2017
Direct Support Professional
Arc Of Opportunity
04.2013 - 02.2016
Certified Nursing Assistant (Per Diem)
Life Care Center Of Leominster
06.2011 - 03.2013
Certified Nursing Assistant
Keystone Center
06.2011 - 11.2012
Doctor of Business Administration - Healthcare Management
Liberty University
MBA - Health Care Management
Fitchburg State University
Master of Social Work - Clinical Social Work
Boston College
Bachelor of Law -
Haiti State University
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