Summary
Overview
Work History
Education
Skills
Timeline
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Yves Santiago

Yves Santiago

Palm Springs,CA

Summary

Highly motivated [Type] Service Professional and Sales Associate with extensive customer service experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

  • Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Food Server

Chipotle
Palm Desert, CA
11.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Banquet Server

Savoury's
Palm Springs, CA
10.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Arranged linens and table settings according to seating plan and event theme for large scale events at the Palm Springs Convention Center.
  • Stayed up-to-date on menu changes to help customers make food choices.

Sales Associate

Finish Line
Palm Desert, CA
06.2021 - Current
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Recommended accessories and complementary purchases to boost revenue.

Sales Associate

Footlocker Retail
Palm Desert, CA
10.2020 - 06.2021
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories and merchandise care.

Cashier

Khols
Palm Desert, CA
10.2018 - 02.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

No Degree - Business Administration And Management

College of The Desert
08.2025

Skills

  • Stockroom Upkeep
  • Order Processing
  • Upselling Techniques
  • Time Management
  • Dispute Mediation
  • Product Recommendations
  • Self-Checkout Assistance
  • Teamwork and Collaboration
  • Customer Service
  • Cash Handling

Timeline

Food Server

Chipotle
11.2022 - Current

Banquet Server

Savoury's
10.2022 - Current

Sales Associate

Finish Line
06.2021 - Current

Sales Associate

Footlocker Retail
10.2020 - 06.2021

Cashier

Khols
10.2018 - 02.2019

No Degree - Business Administration And Management

College of The Desert

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Yves Santiago