Yvette Andrade
Phoenix,Arizona
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
Work History
Care Provider
Good Neighbor Support Service
2010.08 - 2017.12
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Promoted social, emotional, and physical health through diverse activities.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
- Planned and cooked nutritious meals to meet specific dietary needs.
Front Desk Receptionist
Arizona Autism Charter School
2014.07 - 2015.09
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted visitors warmly, creating positive first impression of organization.
Costumer Service
El Y Ella
2008.05 - 2009.06
- Provided excellent customer service while meeting challenging time goals.
- Delivered exemplary customer service to customers and colleagues.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Developed customer service abilities through assisting visitors and handling inquiries.
- Interacted with customers and employees to resolve customer service concerns.
Education
Diploma -
West Phoenix High School
Phoenix, AZ05.2008
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Scheduling
- Follow-up skills
- Appointment Scheduling
Languages
Spanish/ English
Native or Bilingual
Timeline
Front Desk Receptionist
Arizona Autism Charter School
2014.07 - 2015.09
Care Provider
Good Neighbor Support Service
2010.08 - 2017.12
Costumer Service
El Y Ella
2008.05 - 2009.06
Diploma -
West Phoenix High School
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