Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dispatcher
A1 Garage Door Repair
05.2022 - Current
Scheduled and organized technicians routes.
Answered phone calls and responded to customer emails.
Closely monitored dispatch board to triage and prioritize over 90 daily calls.
Monitored and tracked dispatch communication systems.
Communicated with drivers and personnel to coordinate timely routes
Directed dispatching, routing, and tracking of technicians
Customer Service Representative
Performance Contact Services
11.2017 - 11.2018
Investigated and resolved customer inquiries and complaints quickly.
Inbound calls regarding online credit scores and memberships
Education
Diploma -
Chandler High School
Chandler, AZ
05.2017
Skills
Route Planning and Adjustment
Assisting Dispatch
Driver Routing
Schedule Coordination
Customer Service
Languages
Spanish
Timeline
Dispatcher
A1 Garage Door Repair
05.2022 - Current
Customer Service Representative
Performance Contact Services
11.2017 - 11.2018
Diploma -
Chandler High School
Similar Profiles
Adan Lopez SantosAdan Lopez Santos
Garage Door Technician at Halo Overhead DoorGarage Door Technician at Halo Overhead Door