Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Yvette Harris

Oswego,IL

Summary

Dynamic Sales Consultant with a proven track record at Holiday Inn Resort Orlando Suites, excelling in exceeding sales goals and enhancing customer experiences. Skilled in objection handling and customer needs assessment, I foster loyalty through personalized consultations, driving revenue growth and streamlining sales processes for increased efficiency.

Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Overview

11
11
years of professional experience

Work History

Sales Consultant

Holiday Inn Resort Orlando Suites - Waterpark
10.2015 - 03.2024
  • Engaged guests to understand their needs and recommend suitable packages.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Collaborated with team members to enhance guest experiences through effective communication.
  • Assisted in maintaining accurate records of sales transactions and guest information.
  • Conducted property tours, highlighting amenities and features to potential guests.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Sales Consultant

Silverleaf Resorts
04.2013 - 10.2015
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.

Education

High School Diploma - ROTC

Bolingbrook High School
Bolingbrook, IL
06.2017

Skills

  • Exceeds sales goals
  • Objection handling
  • Time management
  • Product and service knowledge
  • Sales presentations
  • Customer needs assessment
  • Interpersonal communication skills
  • Customer experience enhancement

Accomplishments

  • Ranked #1 in Midwest Region for 2015, 2016, 2017, 2019, 2020, 2021, 2022, 2023.
  • Earned Annual Masters Trip Each Year
  • Earned Multi Million Dollar Producer Diamond Ring
  • Earned Customized Rolex
  • Achieved Highest Company Honor of “The Masters Club”

Timeline

Sales Consultant

Holiday Inn Resort Orlando Suites - Waterpark
10.2015 - 03.2024

Sales Consultant

Silverleaf Resorts
04.2013 - 10.2015

High School Diploma - ROTC

Bolingbrook High School

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Yvette Harris