Yvette Hernandez
Perris,CA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
15
15
years of professional experience
Work History
Business Owner
Self Employed Services
Perris, CA
08.2019 - Current
- Negotiated contracts with vendors for supplies and services.
- Resolved conflicts between employees or customers in a timely manner.
- Conducted regular meetings with employees to review progress towards company goals.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Monitored cash flow to ensure proper budgeting of resources.
- Scheduled maintenance activities for equipment used by the business.
- Oversaw daily operations of the business and provided guidance when needed.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Kept records for production, inventory, income, and expenses.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Caregiver
IHSS In Home Support Services
Perris, CA
01.2010 - 09.2020
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Coordinated transportation services for clients when necessary.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Administered prescribed medications on a timely basis following care plan instructions.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support to clients during difficult times.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Accompanied clients to social events such as movies or plays.
Education
High School Diploma -
Val Verde Adult School
Moreno Valley, CA05-2024
Certificate - Medical Billing Insurance Coding
UEI
Riverside, CA06-2012
Skills
- Sales oversight
- Contract Management
- Business Planning
- Financial Management
- Business Development
- Strategic Planning
Languages
English
Professional
Spanish
Limited
Timeline
Business Owner
Self Employed Services
08.2019 - Current
Caregiver
IHSS In Home Support Services
01.2010 - 09.2020
High School Diploma -
Val Verde Adult School
Certificate - Medical Billing Insurance Coding
UEI
Similar Profiles
MARÍA ELÍZABETH FREIREMARÍA ELÍZABETH FREIRE
Entrepreneur at Self Employed ServicesEntrepreneur at Self Employed Services
Gary LimGary Lim
Professional Stock Trader at Self Employed ServicesProfessional Stock Trader at Self Employed Services
Travon DelgadoTravon Delgado
Mobile Barber at Self Employed ServicesMobile Barber at Self Employed Services
Jaylen DoddJaylen Dodd
Cable Lineman Helper at Self Employed ServicesCable Lineman Helper at Self Employed Services
Adriana ReyesAdriana Reyes
Nursing Assistant at UCI Medical CenterNursing Assistant at UCI Medical Center