Hardworking and passionate job seeker with strong organizational skills eager to secure a career in the medical field. Ready to aid in achieving company goals, With proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Attractions Cast Member
Walt Disney World Parks And Resorts
06.2023 - 01.2024
Maintained safety standards by conducting regular inspections and crowd control.
Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
Contributed to overall park cleanliness by performing routine cleaning tasks and reporting any maintenance issues promptly.
Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
Nurtured a welcoming atmosphere for diverse guest populations through cultural sensitivity training application in daily interactions.
Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
Bodily Injury Claims Clerk
Fred Loya Insurance
01.2020 - 06.2023
Reduced claim errors by carefully reviewing documentation and verifying information before submission.
Maintained organized claim files, ensuring easy access to information for future reference or audits.
Collaborated with adjusters and investigators to gather necessary information for efficient claim resolution.
Utilized specialized software to process incoming claims, enter data and generate reports.
Utilized Microsoft Excel to enter data on claims and build reports.
Data Entry Clerk
Fred Loya Insurance
01.2020 - 04.2021
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Entered data into various computer systems accurately using Microsoft Office Excel.
Took phone calls from adjusters to update claim imformation.
Scanned documents and saved in database to keep records of essential organizational information.
Kept record and sent checks to correct addresses.
Education
Associate of Arts - Multi-/Interdisciplinary Studies
El Paso Community College
El Paso, TX
05.2021
High School Diploma -
Mission Early College High School
El Paso, TX
05.2020
Skills
CRP Certified
BLS Certified
Computer literacy
Performance under pressure
Public speaking
Data Entry
Safety Awareness
Telephone etiquette
Spanish speaker
Timeline
Attractions Cast Member
Walt Disney World Parks And Resorts
06.2023 - 01.2024
Bodily Injury Claims Clerk
Fred Loya Insurance
01.2020 - 06.2023
Data Entry Clerk
Fred Loya Insurance
01.2020 - 04.2021
Associate of Arts - Multi-/Interdisciplinary Studies