Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
16
16
years of professional experience
Work History
Community Manager
The NRP Group- Legacy At Alazan
06.2023 - Current
Address and resolve tenant complaints and inquiries, maintaining high satisfaction.
Work with maintenance staff to complete timely repairs and enhancements.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Maximized rental income while minimizing expenses through effective planning in order to meet monthly NOI goals.
Community Manager
The NRP Group- The Markson
05.2021 - 05.2023
Fully preleased 69 unit community (offsite) prior to delivery from construction within 3 weeks; exceeded Lease Up goal by reaching 100% occupancy with in 6 weeks.
Handled all prospects and tenant tax credit files and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Screened prospects to determine rental eligibility via background checks.
Communicated effectively with owners, residents, and on-site associates.
Developed annual operating budgets and forecasts.
Compliance Officer
The NRP Group
06.2014 - 05.2021
Reviewed Move In and Renewal applications for 2,500 unit portfolio; identified and documented Tax Credit violations for Move In and Renewal files and recommended corrective measures.
Responded to site inquiries regarding compliance regulations and procedures.
Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Maintained up-to-date knowledge of multiple state and federal laws and regulations.
Community Assistant
The NRP Group- Costa Mirada
01.2008 - 05.2014
Led tours to highlight property features to prospective tenants and answer questions.
Prepared and processed applications, initial payments and security documentation for new residents.
Managed digital and physical office records and use Yardi, Site manager to track leasing trends.