Yvette Meraz
El Paso,TX
Summary
Dynamic and customer-focused professional with extensive experience at Walgreens, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Recognized for maintaining a balanced cash drawer and training new staff, ensuring operational excellence and a welcoming shopping environment.
Overview
36
36
years of professional experience
Work History
Cashier
Walgreens
El Paso
06.1990 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register procedures and customer service best practices.
- Monitored product promotions and communicated updates to customers effectively.
- Ensured compliance with company policies regarding cash handling and security measures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Set up new sales displays each week with fresh merchandise.
Education
No Degree -
Burges
El Paso, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Customer relations
- Professionalism and courtesy
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- Staff training
- Refund handling
- ID verification
- Inventory management
- Inventory control
- Identification checks
- Spirit, wine, and beer expertise
Timeline
Cashier
Walgreens
06.1990 - Current
No Degree -
Burges