Yvette Wentworth
Naples,FL
Summary
Accounts Receivable Specialist with proven success at PoolCorp-SCP Distributors, enhancing cash flow through effective collection strategies and fostering strong client relationships. Proficient in Microsoft Excel and credit management, I excel in delivering exceptional customer service while optimizing invoicing procedures for improved accuracy and efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
PoolCorp-SCP Distributors
Naples
07.2025 - 02.2026
- Executed processing of customer invoices and payments to ensure accuracy in accounts receivable records.
- Facilitated collaboration with internal departments to address billing discrepancies and improve customer satisfaction.
- Oversaw aging accounts and executed collection strategies to enhance cash flow efficiency.
- Established new invoicing procedures to enhance processing efficiency and accuracy in account management.
- Evaluated accounts monthly to identify aging balances and initiate collection efforts.
- Processed cash and check deposits while generating cash receipts for accurate financial record-keeping.
- Cultivated strong relationships with key clients through tailored account management services.
- Oversaw daily accounting operations to ensure financial accuracy.
- Facilitated client communication regarding payment requirements and maintained precise, up-to-date ledgers.
Office Manager
Definitive Pest Control
Naples, FL
05.2021 - 07.2025
- Streamlined daily office operations to enhance workflow and facilitate effective communication among team members.
- Oversaw scheduling and appointment setting to enhance staff availability and streamline customer service operations.
- Established and optimized filing systems to enhance document retrieval and organization.
- Oversaw administrative support staff, delivering training on best practices and office procedures.
- Streamlined onboarding processes for new employees, ensuring adherence to company policies and procedures.
- Managed maintenance of office equipment, coordinating repairs to ensure minimal downtime.
- Cultivated strategic partnerships with vendors, negotiating contracts to optimize service quality and control expenses.
- Managed sensitive information with utmost discretion to uphold confidentiality standards.
- Optimized office operations through implementation of efficient filing systems and organizational strategies.
- Facilitated recruitment processes by conducting interviews and onboarding new employees.
- Acted as a liaison between upper management and staff, fostering open communication channels to promptly address concerns and issues.
- Led community outreach initiatives to enhance local reputation and foster engagement.
- Fostered team morale and cohesion through regular team-building activities and transparent communication channels.
- Executed bi-weekly payroll processing for multiple employees.
Customer Service
Truly Nolen Pest Control
Naples, FL
01.2007 - 05.2021
- Verified patients had positive experience by providing exemplary customer service.
- Developed lasting relationships with clients through exceptional customer service skills.
- Delivered outstanding customer service to ensure repeat business and referrals.
Skills
Microsoft Excel
Accounts receivable
Aging reports analysis
Accurate payment posting
Credit and collections
Strong client relations skills
Customer service support
Team bonding
Point-of-sale system
Spreadsheets and journal entries
Certification
I am a certified pest control operator through the state of Florida.
Timeline
Accounts Receivable Specialist
PoolCorp-SCP Distributors
07.2025 - 02.2026
Office Manager
Definitive Pest Control
05.2021 - 07.2025
Customer Service
Truly Nolen Pest Control
01.2007 - 05.2021