Summary
Work History
Education
Skills
Timeline
Generic

Yvonne Bueno

KATY,TX

Summary

Proactive individual with a versatile background in customer service and logistics. Recognized for time management and organizational skills, ensuring efficient operations and high-quality service delivery.

Work History

Cashier

Tractor Supply Company
2025 - 2025
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash and credit transactions while adhering to company policies.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Made product recommendations to increase sales.

Picker Packer

Daikin Texas Technology Park, Corestaff Services
2020 - 2021
  • Operated warehouse equipment to efficiently pick and pack products for shipment.
  • Ensured accurate labeling and documentation of all outgoing orders.
  • Followed safety protocols to uphold a secure working environment.
  • Collaborated with team members to streamline packing processes and reduce delays.
  • Conducted quality checks on packaged items to ensure standards were met.
  • Maintained cleanliness and organization of work area for improved efficiency.

Receptionist

Valor Martial Arts Studio
2017 - 2019
  • Handled incoming calls, providing information and directing inquiries to appropriate instructors.
  • Processed payments and maintained accurate records of transactions for financial reporting.
  • Coordinated communication between instructors and clients regarding class schedules and updates.
  • Maintained cleanliness and organization of reception area, enhancing overall studio appearance.
  • Assisted in event planning for martial arts competitions, contributing to successful execution of activities.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Personal Lines Insurance Agent

Advisor Insurance Group LLC
2016 - 2017
  • Evaluated clients' insurance needs to recommend appropriate personal lines coverage options.
  • Processed policy renewals and updates accurately within established timelines.
  • Maintained detailed records of client interactions and policy adjustments in CRM system.
  • Collaborated with underwriters to assess risk factors and determine policy eligibility.
  • Assisted clients with claims submissions, ensuring thorough documentation and follow-up.
  • Reviewed client coverage annually to identify new risk exposures and recommended additional products.

Youth Counselor

YMCA Child Development Center
2015 - 2016
  • Implemented age-appropriate educational programs enhancing cognitive and physical development of children.
  • Supported children's emotional and behavioral needs through active listening and conflict resolution techniques.
  • Collaborated with parents to address individual child concerns and share progress updates effectively.
  • Monitored daily activities ensuring safety protocols and adherence to YMCA guidelines were maintained.
  • Trained new staff in program objectives, policies, and best practices for working with youth populations.
  • Monitored youth behavior and offered guidance and support for positive change.

Marketing Representative

Rayos Insurance Agency
2013 - 2015
  • Conducted market research to identify customer needs and preferences for targeted campaigns.
  • Managed social media accounts, increasing online presence and audience interaction.
  • Analyzed campaign performance data to refine future marketing initiatives for better results.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.

Education

High School Diploma -

Cypress Springs High School
Cypress
01-2011

Nursing Education

Lone Star College
Houston, TX

Skills

  • Customer service
  • Time management skills
  • Team collaboration
  • Cash handling
  • Customer satisfaction
  • Written and verbal communication

Timeline

Cashier

Tractor Supply Company
2025 - 2025

Picker Packer

Daikin Texas Technology Park, Corestaff Services
2020 - 2021

Receptionist

Valor Martial Arts Studio
2017 - 2019

Personal Lines Insurance Agent

Advisor Insurance Group LLC
2016 - 2017

Youth Counselor

YMCA Child Development Center
2015 - 2016

Marketing Representative

Rayos Insurance Agency
2013 - 2015

Nursing Education

Lone Star College

High School Diploma -

Cypress Springs High School

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