Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yvonne English

Fergus Falls,MN
Yvonne English

Summary

I am a hard-working professional who has been consistently praised as adaptable by my co-workers and management. Over the course of my 5-year career, I've developed a skill set directly relevant to the role you are hiring for, including customer service, order processing and customer satisfaction. Overall, I have consistently demonstrated leadership, teamwork and multitasking abilities in every aspect of my cashier role at Big Chief Truck and Auto Plaza, and I invite you to review my detailed achievements in the attached resume.

Overview

25
years of professional experience

Work History

Big Chief

Cashier
07.2020 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Jon's Management

Landscape Worker
04.2013 - 09.2015

Job overview

  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Mowed lawns using self-propelled and riding mowers.
  • Collected and removed debris at job sites.

Shorewood

Server
02.2005 - 10.2006

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Thumans Truck Service

Truck Detailer
02.2000 - 02.2005

Job overview

  • Consistently completed projects on time or ahead of schedule, resulting in increased capacity for additional jobs.
  • Achieved consistent client satisfaction through thorough inspections and corrections as needed before releasing completed trucks.
  • Ensured high-quality results with careful attention to detail in all aspects of truck cleaning services.
  • Developed strong relationships with clients through excellent communication skills, resulting in repeat business opportunities.

Education

Arts Institute
Minneapolis, MN

from Graphic Design

University Overview

Skills

  • Customer service
  • Order processing
  • Customer satisfaction
  • Leadership

Timeline

Cashier
Big Chief
07.2020 - Current
Landscape Worker
Jon's Management
04.2013 - 09.2015
Server
Shorewood
02.2005 - 10.2006
Truck Detailer
Thumans Truck Service
02.2000 - 02.2005
Arts Institute
from Graphic Design
Yvonne English