Yvonne Garza
Manor,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Ascension Medical Group
01.2023 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Hill Country OB/Gyn Associates
02.2013 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Medical Assistant
Community Care Clinic
2012 - 2013
- Obtained client medical history, including medication information, symptoms and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Tested and recorded blood glucose levels.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Receptionist
Ellis And Salazar Body Shop
2006 - 2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Interacted with customers by phone, email or in-person to provide information.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Controlled cash and credit card payment transactions at front desk
Education
Associate of Applied Science - Registered Nurse
Austin Community College
Austin, TXHigh School Diploma -
Austin High School
Austin, TX05.2004
Skills
- Appointment Scheduling
- Examination Preparation
- Blood and Tissue Collection
- Cleaning and Organizing
- Procedure Assistance
- Coordinating Drug Refills
- Check-In and Check-Out Procedures
- Multi-line Telephone System Operation
- Critical Thinking
- Clear Communication
- Multitasking and Prioritization
- Updating Medical Records
- Vitals Collection and Documentation
- Sanitizing and Cleaning
- Flexibility and Adaptability
- Microsoft Office
- Patient Chart Tracking
- Payment Processing
- Medical Dictation
- Data Entry
- Willingness to Learn
- Electronic Charting
Timeline
Certified Medical Assistant
Ascension Medical Group
01.2023 - Current
Certified Medical Assistant
Hill Country OB/Gyn Associates
02.2013 - Current
Certified Medical Assistant
Community Care Clinic
2012 - 2013
Receptionist
Ellis And Salazar Body Shop
2006 - 2012
Associate of Applied Science - Registered Nurse
Austin Community College
High School Diploma -
Austin High School
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