Open To Work
Yvonne Navarro
Hidden Valley Lake,CA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Associate
Goodwill-Redwood Empire
Santa Rosa, CA
11.2019 - 06.2020
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Assisted in inventory management, organizing and restocking merchandise efficiently.
- Maintained cleanliness and organization of sales floor, enhancing store appeal.
- Participated in training sessions to develop product knowledge and sales techniques effectively.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Manager
Hospice Service of Lake County Thrift Store, Middletown
Middletown, CA
02.2004 - 11.2019
- Led team in daily operations, ensuring efficient workflow and high-quality customer service.
- Implemented inventory management system, optimizing stock levels and reducing excess merchandise.
- Analyzed sales trends to create effective promotional strategies, increasing store revenue.
- Developed staff training programs to enhance team performance and product knowledge.
- Led team meetings to communicate objectives and drive alignment with company goals.
- Monitored compliance with safety standards, ensuring a secure shopping environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Mail Handler
United States Post Office
Petaluma, CA
08.1995 - 03.2004
- Sorted and distributed incoming mail to ensure timely delivery.
- Operated automated sorting equipment to enhance processing efficiency.
- Assisted in training new staff on standard operating procedures.
- Implemented workflow improvements to streamline mail handling processes.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maintained high level of confidentiality with mail items in line with regulations.
Education
Bachelor of Science - Business Administration And Management
Sonoma State University
Rohnert Park, CA05-2026
Google AI Essentials - Google AI Essentials
Google
Mountain View, CA01-2026
Associate of Science - Business Management
Woodland Community College
Clearlake, CA12-2022
Grant Seeking Essentials - Grant Seeking Essentials
Cornerstone OnDemand Foundation
Santa Monica, CA06-2021
No Degree - Leadership Essentials Series
Disney Institute
Celebration, FL04-2021
No Degree - Quality Improvement Story Training
United States Postal Service
Petaluma, CA06-1999
Skills
- Verbal/written communication
- Complex Problem-solving
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Meeting deadlines
- Professional demeanor
- Customer service
- Teamwork and collaboration
Accomplishments
- Awarded “Employee of the Month” in 2018.
- Supervised team of 6 staff members.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Exceeded monthly quota 8 times.
Certification
- Licensed forklift driver - During time with the USPS.
- Licensed pallet jack operator- During time with the USPS.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
HybridOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Sales Associate
Goodwill-Redwood Empire
11.2019 - 06.2020
Manager
Hospice Service of Lake County Thrift Store, Middletown
02.2004 - 11.2019
Mail Handler
United States Post Office
08.1995 - 03.2004
Google AI Essentials - Google AI Essentials
Google
Associate of Science - Business Management
Woodland Community College
Grant Seeking Essentials - Grant Seeking Essentials
Cornerstone OnDemand Foundation
No Degree - Leadership Essentials Series
Disney Institute
No Degree - Quality Improvement Story Training
United States Postal Service
Bachelor of Science - Business Administration And Management
Sonoma State University