Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvonne Nelson

Kannapolis,NC

Summary

Dynamic leader and adept communicator with proven expertise in customer service and team leadership honed at Target and USPS. Excelled in fast-paced environments, ensuring seamless operations and exceptional customer interactions. Skilled in cash handling and fostering a positive attitude, consistently achieving and surpassing goals.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Target
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Mail Handler

United States Postal Service, USPS
02.2015 - 07.2024
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Education

HS DIPLOMA - Healthcare

Jane Addams Business Careers High School
The Bronx, NY
09.1995

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude

Timeline

Mail Handler

United States Postal Service, USPS
02.2015 - 07.2024

Cashier Team Lead

Target

HS DIPLOMA - Healthcare

Jane Addams Business Careers High School

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Yvonne Nelson