YVONNE WIRNER-BROWN
Las Vegas,NV
Summary
Dedicated and experienced property management professional seeking a rewarding position with a reputable firm that values my skills and offers opportunities for growth and advancement.
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
19
19
years of professional experience
Work History
Community Development Manager
PTR Global - Gigapower
Las Vegas, Orlando, Phoenix, Remote, Hybrid
03.2025 - 06.2026
- Consistently exceeded sales quotas by 150% within the telecommunications industry by developing strategic client relationships and identifying new business opportunities.
- Applied telecommunications engineering principles and network design expertise to enhance infrastructure construction processes.
- Acted as the primary liaison between engineering teams and property stakeholders, explaining telecommunications designs and project requirements.
- Managed vendor relationships and collaborated with property stakeholders to ensure seamless telecommunications design and timely project delivery.
- Proficient in Microsoft Office Suite, MS Excel, PowerPoint, Power BI, Ookla Speedtest Mapping and IQ Geo Mapping.
Community Manager
WestCorp
Las Vegas, NV
12.2023 - 12.2024
- Developed and implemented monthly marketing plans, leveraging performance and trend analysis to drive resident engagement such as planning consistent resident events.
- Trained, motivated, and supervised on-site staff, fostering a proactive team environment to achieve operational and occupancy goals.
- Identified customer needs and managed accounts to ensure timely renewal closures.
- Conducted discussions with decision-makers to ensure clarity of requirements and proactively resolve any hindrances.
- Developed negotiation strategies to enhance contract value while maintaining strong customer relationships.
- Maintained an accurate 150-day renewal forecast to analyze trends.
- Managed the end-to-end quote-to-close process for renewals, including pricing proposals.
- Strong verbal and written communication skills, particularly in contract negotiation and value selling.
Community Manager
Ovation Property Management
Las Vegas, NV
09.2007 - 08.2023
- Reduced delinquency rates from 23% to 1% through diligent management.
- Managed reporting requirements, including quarterly, monthly, and weekly submissions.
- Conducted Quarterly and Annual property inspections to enforce community policies.
- Reviewed and approved leases after thorough credit, rental history, and income verification.
- Maintained occupancy rates above 95% through effective marketing and retention strategies.
- Supervised rent collection, managed delinquencies, and handled eviction processes, including court hearings to ensure vacancy loss is at minimal.
- Scheduled and oversaw apartment turnovers and renovation projects.
- Recruited and trained new staff members to enhance team performance., ensuring effective selection and placement resulting in low turnover.
- Practiced rewarding strong performance to support employee engagement and retention.
Education
120-hour Pre-Real Estate Licensing Course Certificate -
Century 21 Americana
Las Vegas, NVHigh School Diploma -
Aberdeen High School
Aberdeen, MDAssociate of Fine Arts - Business
University of Phoenix
Las Vegas, NV04.2009
Skills
Over 26 years of experience in property management, overseeing a portfolio of up to 1,129 units
Leadership
Experienced with Rent Roll, Yardi Voyager, and One-Site
Experienced with Microsoft Word, Excel, and PowerPoint
Operational optimization skills
Partnership development
Monitoring and reporting
Relationship building
Project tracking
Teamwork
Problem-solving
Time management
Timeline
Community Development Manager
PTR Global - Gigapower
03.2025 - 06.2026
Community Manager
WestCorp
12.2023 - 12.2024
Community Manager
Ovation Property Management
09.2007 - 08.2023
120-hour Pre-Real Estate Licensing Course Certificate -
Century 21 Americana
High School Diploma -
Aberdeen High School
Associate of Fine Arts - Business
University of Phoenix
Languages
German
Native or Bilingual
Training
- Fair Housing Training (Olen Residential, Legacy Partners)
- Marketing and Training Techniques (Legacy Partners Residential)
- Yardi Voyager Training and Invoice Management (Legacy Partners Residential)
- Las Vegas Crime-Free Multi-Housing Program
Key Accomplishments
- Managed multiple assets.
- Maintained occupancy rates consistently above 95%, achieving 99% retention at Ovation Property Management.
- Developed marketing strategies that increased property visibility and tenant satisfaction.
- Successfully supervised renovation and turnover projects, ensuring timelines and budgets were met.