Zach Alder

• Managed customer accounts to secure customer satisfaction and repeat business.
• Generated new leads through networking and attending industry events.
• Went into the customers homes and was able to pin point exactly the situation and what was necessary to fix it.

Treasure Valley Solutions had a tremendous impact on my life. I was hired on as a technician for the smart home technology company but then was quickly promoted to sales because of my people skills and communications. There i was able to learn how to speak to anyone and capitalize on how to present myself while doing so. I took many great skills from Treasure Valley Solutions but the main skills i now use on a daily base is the importance of following up, along with reading different personality's, and how to keep a smile on my face and a positive outcome on any situation that arises.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Built unmade bikes.
• Met quotas on daily basis for online orders.
• Stocked, tagged and displayed merchandise as required.
• Trained multiple new employees in all positions i worked

I started as a cart pusher and quickly went through all the positions that Target had to offer including customer service, cashier, GM(General Merchandise), Bike operator, and Flex Team( Online orders).