Zach EVEREST
Summary
Responsive Team Leader with expertise in team building and group leadership. Maintaining high performance standards with successful monitoring strategies. Dedicated to accuracy and client satisfaction.
Overview
12
12
years of professional experience
Work History
Team Lead
Telus International
North Las Vegas
08.2020 - Current
- Improved team performance by training employees in new techniques and monitoring daily activities.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Contract Graphic Designer/Editor
Free Lance
North Las Vegas
05.2020 - Current
- Created a Pokemon YouTube channel for 2 years doing everything from editing, filming, lighting, and hosting
- Accumulating over 20,00 subscribers.
- Refined logo designs to increase brand recognition while preserving core elements of original concepts.
- Created visually stunning social media content that drove engagement rates and follower growth for clients'' accounts.
- Designed attention-grabbing tradeshow banners and booth materials, maximizing event exposure for clients.
Lead Driver
Richwood Transportation
North Las Vegas
02.2018 - 08.2020
- Created positive relationships with new and existing customers by offering industry-leading service.
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Maintained a clean driving record, adhering to all safety regulations and company policies.
Security Shift Lead
Credit One Bank
Las Vegas
11.2015 - 02.2018
- Surveyed and Secured building against intrusion, routinely checking and locking windows and doors.
- Created detailed incident reports, providing valuable information for future prevention measures.
- Managed access control systems, ensuring only authorized personnel gained entry to restricted areas.
- Trained new security personnel, resulting in better performance on the job.
Team Member
Target
Las Vegas
03.2012 - 11.2015
- Started at lowest position and within 3 year learned every aspect of the store from front end, sale floor, and back room.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Science - Psychology
UNLV
Las Vegas, NVSkills
- Management
- Team building
- Coaching and Performance monitoring
- Employee training
- Performance Improvement
- Photoshop
- Google sheet and Excel
- Video editing
Timeline
Team Lead
Telus International
08.2020 - Current
Contract Graphic Designer/Editor
Free Lance
05.2020 - Current
Lead Driver
Richwood Transportation
02.2018 - 08.2020
Security Shift Lead
Credit One Bank
11.2015 - 02.2018
Team Member
Target
03.2012 - 11.2015
Bachelor of Science - Psychology
UNLV