Zach Reams
Smyrna,GA
Summary
Dynamic Chiropractic Assistant with a proven track record at a busy clinic, adept at managing patient relations and scheduling with precision. Skilled in electronic health records and insurance verification, I foster a welcoming environment that enhances patient satisfaction and retention. Committed to excellence in patient care and education, ensuring optimal wellness outcomes.
Overview
1
1
year of professional experience
Work History
Chiropractic Assistant
01.2018 - 01.2019
- Greeted and assisted 30–50 patients daily, ensuring a smooth and welcoming front office experience
- Managed patient scheduling, check-in/check-out, and coordinated follow-up appointments with high accuracy
- Maintained HIPAA-compliant patient records using EHR systems (e.g., ChiroTouch, Genesis)
- Assisted the chiropractor during therapies and exams, including setting up physiotherapy modalities (e.g., E-stim, ultrasound, traction)
- Educated patients on home care, exercises, and chiropractic wellness plans
- Handled insurance verifications, claims submission, and payment collections with minimal errors
- Contributed to patient retention and satisfaction by fostering a positive and caring clinic environment
- Conducted patient intake, vitals, and documentation for efficient and thorough clinical visits
- Supported marketing efforts including social media posts, health workshops, and patient appreciation events
- Demonstrated flexibility by handling both front desk and back office tasks during busy clinic hours
- Trained incoming staff and interns on office protocols and systems
Education
Doctor of Chiropractic - Chiropractic
Life University
Marietta, GA12-2025
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- First aid and CPR certification
- Patient relations
- Patient care
- Electronic health records handling
Timeline
Chiropractic Assistant
01.2018 - 01.2019
Doctor of Chiropractic - Chiropractic
Life University
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