I am an enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers. And I am optimistic about continuing to grow and learning new skills.
Overview
4
4
years of professional experience
Work History
FOH Manager
PopStroke
03.2024 - Current
Improved customer satisfaction by streamlining front-of-house operations and managing staff effectively. Addressed and resolved customer complaints promptly, preserving the brand's reputation and securing positive reviews. Fostered repeat business by personalizing guest interactions and recognizing loyal customers' preferences.
Golf Associate/Busser/Runner/Server/Bartender
PopStroke
04.2022 - Current
Greet guests upon arrival, introduce them to the property, and provide necessary tools and information for playing. Serve beverages and ice cream at the golf counter, assist with restaurant and bar operations, maintain cleanliness in food and beverage areas, and ensure a memorable experience while adhering to food safety and sanitation standards.
Busser/Food Runner
Libby's Neighborhood Brasserie
07.2021 - 03.2022
Efficiently reset and cleaned tables to accommodate new customers. Maintained clean and tidy areas by promptly removing trash, wiping spills, and clearing plates. Collaborated with staff and sought ways to improve productivity, ensuring tables were always ready for incoming guests.
Cashier/Customer Service/Food Service
Chick-fil-A
09.2020 - 06.2021
Worked in all positions, delivering efficient and friendly service in a fast-paced environment to enhance customer satisfaction. Processed orders through the POS system and handled cash and card payments.