Zachariah Oiland
Olympia
Summary
Dynamic customer service professional with a proven track record at McDonald's, excelling in conflict management and delivering exceptional guest services. Skilled in automotive diagnostics and vehicle maintenance, I consistently enhance customer satisfaction and drive sales through effective communication and leadership. Committed to maintaining high standards and resolving issues efficiently.
Overview
1
1
year of professional experience
Work History
Customer Service
McDonalds
Olympia
12.2023 - 07.2024
- Handled escalated customer service issues as needed.
- Provided excellent customer service during deliveries.
- Greeted customers and provided exceptional customer service.
- Maintained high standards of customer service.
- Provided customer service support to attendees.
Education
High School Diploma -
North Thurston High School
Olympia, WA06-2025
Skills
- Automotive service
- Serving Experience
- Automotive repair
- Communication skills
- Leadership
- Computer skills
- Alignment
- POS
- Food Service
- Oil change
- Vital signs
- Guest services
- Organizational skills
- Hand tools
- Power tools
- Experience with children
- Sports
- Conflict management
- Upselling
- Teaching
- Swimming
- Time management
- Delivery driver experience
- Mechanical knowledge
- Sales
- Automotive diagnostics
- Tire service
- Vehicle maintenance
Timeline
Customer Service
McDonalds
12.2023 - 07.2024
High School Diploma -
North Thurston High School
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