Zachary Anaya
Advantage Solutions
San Jose,California
10
years of professional experience
Work History
Retail Sales Representative
3 Months- Managed inventory levels, ensuring product availability and minimizing shortages.
- Collaborated with team members to achieve sales targets and optimize store performance.
- Implemented visual merchandising strategies that increased customer engagement within the store.
- Developed promotional displays that attracted attention and drove foot traffic to key products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Barista
1 Month- Prepared and served high-quality coffee beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Set up at and attend Farmers markets
- Trained new baristas on beverage preparation techniques and customer interaction standards.
- Developed customized mobile plans to meet customer needs effectively.
- Trained staff on product knowledge, enhancing customer service experience.
- Cultivated relationships with local businesses to drive referral sales.
- Analyzed sales data to strategize promotions, improving quarterly revenues.
Barista/Barista Trainer/Shift Supervisor
5 Years 9 Months- Execution of essential daily operations with concentration on positive consumption production and customer service experience outcomes
- Leading by example while working through challenging situations whether achieving monetary goals, food/quality control and moments of operational excellence
- Inventory and ordering audits for day to day customer and corporate small and large orders
- Problem solving, pivoting and thinking outside to box to handle rare but sometimes unavoidable situations with equipment and or building maintenance and or materials
Barista
3 Months- Trained to craft specialized hot/cold drinks, pastries, hot/cold foods
- Exhibiting excellent customer service backed by high profit results during shift audits
- Team building by effectively using tools to communicate and collaborate ideas to create friendly work environment
Dishwasher/Host/Server
2 Years 6 Months- Directly responsible for customers first impression through greeting, seating and setting the atmosphere for the beginning of their evening
- Handling phones, reservations, to go orders and wait times for open tables
- Working in fast paced environment and being a team player when providing assistance to management, servers, busboys and cooks
- Maintained cleanliness in the front and back of house
- Disposed of trash
Education
- Baking And Pastry
Associate of Arts - Fine Arts
Skills
Customer engagement
Product sales
Product promotions
Store maintenance
Upselling strategies
Payment processing
Visual merchandising
POS systems
Consultative selling
Visual display building
Customer service
Problem-solving
Professional appearance
Product merchandising
Policy and procedure adherence
Store opening and closing
Money handling
Timeline
Retail Sales Representative
Advantage Solutions
2026.03 - CurrentRead More
Barista
What Coffee
2026.02 - 2026.03Read More
Authorized AT&T Dealer, Takeoff Enterprises
2025.10 - 2025.10Read More
Barista/Barista Trainer/Shift Supervisor
Starbucks
2019.10 - 2025.07Read More
Barista
Peet's Coffee & Tea
2019.09 - 2019.12Read More
Dishwasher/Host/Server
Denny's
2016.12 - 2019.06Read More
Diablo Valley College
from Baking And Pastry
Read More
Reedley College
Associate of Arts from Fine Arts
Read More