Zachary Bailey

• Managed check-in and check-out processes efficiently to enhance guest satisfaction.
• Handled phone inquiries, providing accurate information about services and policies.

• Designed and led personalized training plans, evaluating individual performance and goals.
• Maintained professional communication with parents, athletes, and staff.

• Enforced game rules and regulations with integrity and fairness.
• Communicated effectively with players and coaches to resolve disputes.
• Maintained focus and concentration during high pressure situations.

• Managed front desk operations, ensured exceptional customer service, and followed check-in protocol.

• Assisted customers with any inquiries they had about the company.