Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
Certified Pharmacy Technician
Ascension St Thomas Rutherford
07.2024 - 10.2024
Stocked, labeled, and inventoried medication to keep accurate records.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted, measured, and compounded medications following standard procedures.
Certified Pharmacy Technician
Southland Pharmacy
10.2023 - 07.2024
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.