Zachary Burns
Reading,PA
Summary
Customer-focused with a successful track record of improving sales, while striving for excellent customer satisfaction and creating an enjoyable experience. Extensive knowledge of digital marketing tools and capable of executing campaigns to boost visibility and increase revenue. Creative problem solver and experienced negotiator.
Overview
16
16
years of professional experience
Work History
Internet Sales Representative
Penske Truck Leasing
04.2008 - 12.2023
- Building strong relationships with customers for personal household truck rentals, leading to increased repeat business.
- Helped to increase online revenue through the development and implementation of effective sales strategies.
- Implemented targeted promotions to attract new customers while providing excellent customer service to ensure return renters, contributing to overall revenue growth.
- Managed customer service inquiries and complaints for customer satisfaction.
- Tested website features and functionality for optimal performance.
- Maintained up-to-date knowledge of industry trends, ensuring our company remained competitive in the market.
Education
Wilson Senior High School
West Lawn, PA06.2006
Skills
- Online sales techniques
- Goal-oriented mindset
- Adaptability to Change
- Effective negotiation
- Upselling strategies
- Search Engine Optimization
- Client Relationship Development
- Sales expertise
- Insurance understanding
Timeline
Internet Sales Representative
Penske Truck Leasing
04.2008 - 12.2023
Wilson Senior High School
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