Zachary Castillo
Mahwah,NJ
Summary
Enthusiastic and responsible Ramapo College freshman with superior experience working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Eager to contribute retail/cash handling experience, as well as outstanding customer service/problem solving skills to a summer position.
Overview
4
4
years of professional experience
Work History
Sales Associate
Walgreen's Pharmacy
Jackson, NJ
09.2022 - 08.2024
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
Head Summer Camp Counselor
Jackson Township School District
Jackson, NJ
06.2022 - 08.2022
- Developed and implemented camp activities to ensure a safe and enjoyable environment for all participants.
- Organized and facilitated team-building exercises, outdoor games, and recreational sports.
- Led initiatives to promote diversity, equity, and inclusion within the camp community.
Stocker
ShopRite
Jackson, NJ
08.2021 - 06.2022
- Provided customer service by answering questions about product location, price and availability.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Participated in physical inventories of stock on hand periodically.
Assistant Camp Counselor
Jackson Township School District
Jackson, NJ
06.2021 - 08.2021
- Led small group discussions focused on developing problem solving skills among participants.
- Collaborated with other counselors in order to develop creative solutions for difficult situations that may arise.
- Maintained clear communication with other counselors, supervisors, parents and guardians, and staff members regarding camper progress and concerns.
Restaurant Busser
Mona Lisa Pizza
Jackson, NJ
06.2020 - 09.2020
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
Education
High School Diploma -
Jackson Liberty High School
Jackson, NJ06-2024
Business
Ramapo College of New Jersey
Mahwah, NJSkills
- Cash Handling Accuracy
- Exceptional customer service
- Reliable and punctual
- Organizational Skills
Timeline
Sales Associate
Walgreen's Pharmacy
09.2022 - 08.2024
Head Summer Camp Counselor
Jackson Township School District
06.2022 - 08.2022
Stocker
ShopRite
08.2021 - 06.2022
Assistant Camp Counselor
Jackson Township School District
06.2021 - 08.2021
Restaurant Busser
Mona Lisa Pizza
06.2020 - 09.2020
High School Diploma -
Jackson Liberty High School
Business
Ramapo College of New Jersey
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