Summary
Overview
Work History
Education
Skills
Projects
Certification
Websites
Timeline
Hi, I’m

Zachary Caudle

Elkton,Virginia
Zachary Caudle

Summary

Resourceful professional in network and computer systems management, known for high productivity levels and efficient task completion. Possess specialized skills in network configuration, system security protocols, and disaster recovery planning. Excel in problem-solving, teamwork, and adaptability, ensuring seamless operations and optimized system performance.

Overview

2
years of professional experience
8

Certifications

Work History

E-N Computers
Waynesboro, VA

IT Technician
06.2023 - 08.2024

Job overview

  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Maintained user accounts in Active Directory and Exchange Server environments.
  • Monitored system performance and implemented preventive maintenance procedures.
  • Provided technical support to users via telephone or remote access.
  • Assisted with server virtualization projects using VMware ESXi or Hyper-V technologies.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.

SMT Services
Weyers Cave, VA

Dispatcher
03.2023 - 05.2023

Job overview

  • Updated records of driver locations, delays, and cancellations.
  • Provided timely updates to customers regarding their orders or requests.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Ensured compliance with safety regulations and company policies.

Waste Management Richland Landfill
Harrisonburg , VA

Roll Off Driver
02.2022 - 02.2023

Job overview

  • Inspected and maintained vehicles on a regular basis to ensure safe operation.
  • Operated truck in accordance with Federal Motor Carrier Safety Regulations.
  • Maintained communication with dispatch regarding pick-up and delivery times and routes.
  • Performed pre-trip inspections of the truck to ensure it was in proper working order prior to departure.
  • Ensured compliance with all applicable laws, regulations, policies, procedures, and safety standards.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

Education

Sherando High School
Stephens City, VA

High School Diploma
05-2015

Western Governors University
Salt Lake City, UT

from Cloud Computing

Skills

  • Hardware Installation
  • System Administration
  • Information Security
  • User Training
  • Troubleshooting and diagnostics
  • Software updating
  • System Maintenance
  • User Support
  • Active Directory

Projects

  • Cloud Enthusiast: Regularly engage in self-study and practical projects involving cloud platforms and cloud security measures.
  • Security Projects: Completed various security projects as part of my Security+ certification, including setting up secure user accounts and managing cloud security protocols.

Certification

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Project+
  • CompTIA CySA+
  • AZ-900
  • ITILv4
  • LPI Linux Essentials

Timeline

IT Technician

E-N Computers
06.2023 - 08.2024

Dispatcher

SMT Services
03.2023 - 05.2023

Roll Off Driver

Waste Management Richland Landfill
02.2022 - 02.2023

Sherando High School

High School Diploma

Western Governors University

from Cloud Computing
Zachary Caudle