Zachary Choate
Cheyenne,WY
Summary
Dynamic sales associate with a proven track record at Walmart, excelling in customer service and relationship building. Skilled in problem-solving and inventory management, I enhance team performance and drive sales. Recognized for fostering a positive shopping experience, I effectively manage multiple tasks while ensuring accuracy in transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Walmart
Cheyenne, WY
06.2025 - Current
- Delivered exceptional customer service by addressing concerns and resolving issues promptly.
- Adapted quickly to changing store promotions, keeping customers informed of specials and offers.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager
MAVERICK
Cheyenne, WY
08.2021 - 12.2023
- Assisted in daily operations, ensuring efficient workflow and adherence to company standards.
- Collaborated with team members to enhance customer service strategies and improve overall satisfaction.
- Implemented inventory management systems, streamlining stock tracking and reducing discrepancies.
- Conducted training sessions for new staff, fostering a knowledgeable and capable workforce.
- Developed employee performance metrics, aiding in evaluations and growth plans for team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Cheyenne Frontier Days
Cheyenne, WY
06.2019 - 08.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and increase customer engagement.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED -
South High School
Cheyenne, WY11.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
Timeline
Sales Associate
Walmart
06.2025 - Current
Assistant Manager
MAVERICK
08.2021 - 12.2023
Sales Associate
Cheyenne Frontier Days
06.2019 - 08.2021
GED -
South High School