Summary
Overview
Work History
Education
Skills
Personal Information
Proud Of
Timeline
Generic
Zachary Dalton

Zachary Dalton

Kokomo

Summary

Dedicated server with proven ability to manage multiple tables efficiently while ensuring exceptional customer satisfaction. Skilled in collaborating with kitchen staff for accurate and timely food service. Strong commitment to training new staff, enhancing team performance and operational efficiency.

Overview

14
14
years of professional experience

Work History

Server

Applebee's Neighborhood Grill & Bar
Kokomo
01.2026 - Current
  • Provided attentive service to guests in a fast-paced dining environment.
  • Managed multiple tables efficiently while ensuring customer satisfaction.
  • Collaborated with kitchen staff to deliver accurate food orders promptly.
  • Handled cash and processed payments accurately at the end of meals.

Trainer/Server/Bartender

Outback Steakhouse
Kokomo
01.2012 - 06.2022
  • Prepared and led food service training programs to new staff.
  • Instructed new staff on the restaurants facts, food handling, procedures, and techniques for maximizing efficiency.
  • Maintained full knowledge of bar and menu items to be able to make recommendations.
  • Serviced quests with food and beverage requests in a timely, professional, friendly manner.

FOH Manager

Half Moon Restaurant & Brewery
Kokomo
04.2019 - 05.2022
  • Managed front of house operations including greeting and interacting with guests.
  • Assisted servers/bartenders during busy shifts.
  • Courteously responded to complaints.
  • Interacted with patrons to ensure great customer satisfaction.
  • Did scheduling for servers, bartenders, bussers, and hosts.
  • Interviewed new applicants, hired new applicants.
  • Interacted between the hosts and kitchen to make sure that food was going out a properly time.
  • Confident, well spoken, worked well under pressure.

Education

Core-40 High School Diploma -

The Excel Center
Kokomo, United States
06-2023

Some College (No Degree) - Human Services

Ivy Tech Community College
Kokomo, IN

Skills

  • Customer service
  • Food safety
  • Table management
  • Cash handling
  • Menu knowledge
  • Customer relationship management

Personal Information

Date of Birth: 09/03/82

Proud Of

What I'm most proud of is that I went back to High School to get my diploma at the age of 40. I realized that I like being in school and learning as an adult. When I was grades 9-11, I really didn't care about school I just wanted my 4 years to go quickly. The difference is that back then I didn't want it and now I want to keep going and keep learning. I feel good, I feel great, I'm thriving!!

Timeline

Server

Applebee's Neighborhood Grill & Bar
01.2026 - Current

FOH Manager

Half Moon Restaurant & Brewery
04.2019 - 05.2022

Trainer/Server/Bartender

Outback Steakhouse
01.2012 - 06.2022

Core-40 High School Diploma -

The Excel Center

Some College (No Degree) - Human Services

Ivy Tech Community College
Zachary Dalton