Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachary Fay Sawyer

Elkhorn,WI

Summary

Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.

Knowledgeable [Desired Position] with proven track record in leading shifts and managing team dynamics. Successfully coordinated daily operations and ensured smooth transitions between shifts. Demonstrated strong leadership and problem-solving skills to maintain high productivity and morale.

Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.

Overview

8
8
years of professional experience

Work History

Shift Lead

Taco Bell
03.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.

Sawyer

Accurate Housing INC
03.2022 - 04.2023
  • Boosted customer satisfaction rates with precise cuts, meeting their specific requirements for each order.
  • Maximized material utilization by adjusting machine settings according to the size and type of wood being processed.
  • Mitigated waste generation through careful planning of cuts and efficient use of raw materials.
  • Supported team members during high-demand periods, working extended hours as needed to meet production goals.
  • Actively participated in safety meetings, staying informed about potential hazards and advocating for preventative measures within the workplace.
  • Improved workflow efficiency by collaborating with team members to establish priorities and delegate tasks.

Sales Associate

Fleet Farm
03.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Air Traffic Controller

United States Air Force
02.2017 - 02.2021
  • Completed Basic Military Training, Technical upgrade Training, and became a FAA certified Air Traffic Controller.
  • Became an Air Traffic Control trainer that taught and motivated new and old Air Traffic Controllers.
  • Completed several Trainer, and Leadership courses.
  • Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.

Education

No Degree - Aviation

Gateway Technical College
Kenosha, WI

Skills

  • Customer service focus
  • Employee training
  • Team motivation
  • Workplace safety
  • Guest service
  • Staff supervision
  • Work delegation
  • Rules enforcement
  • Loss prevention
  • Quality control

Languages

Spanish
Limited Working
German
Limited Working

Timeline

Shift Lead

Taco Bell
03.2023 - Current

Sawyer

Accurate Housing INC
03.2022 - 04.2023

Sales Associate

Fleet Farm
03.2021 - 04.2022

Air Traffic Controller

United States Air Force
02.2017 - 02.2021

No Degree - Aviation

Gateway Technical College
Zachary Fay Sawyer