Zachary Gaitan
Pacheco,CA
Summary
Dedicated gaming operations professional with 5+ years of experience in customer service and table game operations. Skilled in loss prevention, asset protection, and implementing gaming rules to ensure compliance. Proven ability to handle transactions efficiently, adapt to dynamic environments, and deliver exceptional player experiences. Strong mathematical and analytical skills, combined with effective communication and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Table Game Associate
Players Edge Services
06.2021 - Current
- Safeguarded company assets by ensuring adherence to gaming rules and regulations, managing $10K+ in chip transactions daily
- Accurately calculated bets and payouts without calculator assistance, ensuring efficient table operations
- Trained new associates on table rules and operational procedures, enhancing team performance
- Communicated complex rules and decisions effectively to players, promoting transparency and trust
- Facilitated chip transfers and table restocking, maintaining operational readiness
Donation Attendant
The Salvation Army
09.2023 - 02.2024
- Assisted in inventory organization and customer interactions, contributing to smooth daily operations
- Maintained clean and orderly donation areas, ensuring compliance with company policies
Stocker
Michaels
10.2018 - 07.2020
- Coordinated stocking and inventory tasks with attention to detail, supporting retail floor optimization
Courtesy Clerk
Safeway
06.2018 - 09.2018
- Delivered exceptional customer service by assisting customers with purchases and inquiries
Overnight Stocker
Walmart
03.2016 - 07.2017
- Managed inventory systems and organized retail spaces to ensure a seamless shopping experience
Education
High School Diploma -
College Park High School
Pleasant Hill, CA01.2015
Skills
- Table Game Rules Enforcement
- Asset Protection and Loss Prevention
- Customer Relations and Conflict Resolution
- Cash and Chip Handling Accuracy
- Inventory Management and Organization
- Team Collaboration and Leadership
- Basic mathematics (advanced without calculator use)
- Expertise in chip handling and table game operations
- Strong interpersonal and communication abilities
- Experience with computerized inventory systems
- Adaptability to fast-paced and regulated environments
Personal Information
Title: Gaming Operations Specialist
Timeline
Donation Attendant
The Salvation Army
09.2023 - 02.2024
Table Game Associate
Players Edge Services
06.2021 - Current
Stocker
Michaels
10.2018 - 07.2020
Courtesy Clerk
Safeway
06.2018 - 09.2018
Overnight Stocker
Walmart
03.2016 - 07.2017
High School Diploma -
College Park High School
Similar Profiles
Rafael MartinezRafael Martinez
Project Manager at Inside Edge Commercial Interior ServicesProject Manager at Inside Edge Commercial Interior Services
Alan RickersAlan Rickers
Operations Manager at EDGE ServicesOperations Manager at EDGE Services
Eseosa OhenhenEseosa Ohenhen
Project Officer at Edge Community Services, (ECCS)Project Officer at Edge Community Services, (ECCS)