Zachary Guerriero
New Hampton
Summary
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
NH State Liquor Commission
07.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Dunkin' Donuts
02.2019 - 06.2021
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Increased foot traffic with effective storefront merchandising and creative displays.
Education
Master of Criminal Justice - Criminal Justice
Concord's Community College
Concord NH05-2025
High School Diploma -
Winnisquam Reginal High School
Tilton, NH06-2022
Skills
- Problem-solving
- Community relations
- Risk mitigation
- Multitasking and organization
- Patience and empathy
- Community engagement
- Criminal investigations
- Planning and coordination
- Emergency management
- Physical fitness
- Criminal law
- Police reports
- Cultural awareness
- Case management
- Tactical driving
- Self-defense training
- Search and seizure laws
- Safety improvements
- Surveillance
- Traffic laws
- Court preparation
- Fingerprinting
- Assigning work
Accomplishments
During my internship with the Belknap County Sheriff's I was able to accomplish tasks related to there program an establish a leadership role within the department during my 3 months of interning.
While doing multiple ride alongs with various departments while in the Police Explorers and outside of the police program I was able to get certain knowledge that helped me understand and gain more within the departments.
During my time as a Explorer I was able to slowly make my way up to a sargeant within the team and lead people. This also allowed me to help with certain situations and get the knowledge I have today.
Certification
I'm currently certified in a few things regarding Law Enforcement.
- CPR & AED
- NIMS x2
- Law Enforcement Graduate"NHTI"
- High School Graduate"WRMS"
- Hout, Law Enforcement Graduate
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
I love to travel around with my family and go to places never seen before I'm also someone who loves new opportunities in life and will seek to take them wherever they may go Due to my history within Law Enforcement I have a strong push towards that line of work which really helps me prepare for later down the road
My hobbies that I enjoy are
- Police 3d modeling
I make 1:1 custom police vehicles and this has helped me learn a lot about the in's and out's of a patrol vehicle within the real work I also have a lot of knowledge within the aspect of vehicles and equipment that is being used
- Sports
I'm huge for basketball, Hockey, Baseball I played basketball for 35 years during my Middle School terms I was one of the best within my grade interims of leadership and team building
- Airsoft
I'm a huge 2nd amendment person however I love to show that by playing as a leader in Airsoft games while still enjoying the Fun-ness of the sport
- Fishing
I'm huge into fishing and other water activities, even during the summer and mid winter seasons
Timeline
Store Manager
NH State Liquor Commission
07.2021 - Current
Store Manager
Dunkin' Donuts
02.2019 - 06.2021
Master of Criminal Justice - Criminal Justice
Concord's Community College
High School Diploma -
Winnisquam Reginal High School
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