Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Timeline
Generic

Zachary Hinds

Hamden

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Fed-Ex Delivery Driver
06.2022 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.

Delivery Driver

Jak's Delivery Service
08.2020 - 06.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.

Dispensary Technician

Arrow Alternative Care
04.2019 - 08.2019
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.

Host

Ruby Tuesday
12.2016 - 09.2018
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Assistant Manager

LA Fitness
07.2016 - 02.2017
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
  • Recruited trained, and supervised qualified fitness professionals to provide exceptional service to gym members.

Customer Service Associate

Lowe's Department Store
12.2011 - 07.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Was promoted within four months of hire.


Sales Associate

J.C. Penny Department Store
08.2010 - 01.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.


Education

Associate of Arts - General Studies

Gateway Community College
05.2016

High School Diploma -

West Haven High School
06.2010

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Safe Driving
  • Client Relationship Management
  • Ability to Lift 50 Pounds

Roles And Responsibilities

  • Delivery Driver, Fed-ex Delivery Driver, 06/2022, 01/2023
  • Delivery Driver, Jak’s Delivery Service (Third Party Delivery Service for Amazon, 08/2020, 06/2022
  • Dispensary Technician, Arrow Alternative Care, 04/2019, 08/2019
  • Host, Ruby Tuesday, 12/2016, 09/2018
  • Assistant Manager, LA Fitness, 07/2016, 02/2017
  • Customer Service Associate, Lowe’s Department store, 12/2011, 07/2014
  • Sales Associate, J.C. Penny Department Store, 08/2010, 01/2012

Timeline

Delivery Driver

Fed-Ex Delivery Driver
06.2022 - 01.2023

Delivery Driver

Jak's Delivery Service
08.2020 - 06.2022

Dispensary Technician

Arrow Alternative Care
04.2019 - 08.2019

Host

Ruby Tuesday
12.2016 - 09.2018

Assistant Manager

LA Fitness
07.2016 - 02.2017

Customer Service Associate

Lowe's Department Store
12.2011 - 07.2014

Sales Associate

J.C. Penny Department Store
08.2010 - 01.2012

Associate of Arts - General Studies

Gateway Community College

High School Diploma -

West Haven High School

Similar Profiles

CREATE PROFILE
Zachary Hinds