Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Zachary Johnson

Nashville,TN

Summary

Dedicated server with proven success at enhancing guest experiences and ensuring order accuracy. Skilled in effective communication and teamwork, fostering high guest satisfaction. Competent in using point-of-sale systems to streamline service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

The Chop House
Murfreesboro, Tennessee
08.2022 - 07.2025
  • Facilitated attentive guest service in an upscale dining setting.
  • Assisted in menu recommendations and answered guest inquiries effectively.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Delivered exceptional guest service in an upscale dining environment.
  • Coordinated with kitchen staff to expedite meal service, ensuring guest satisfaction through allergy awareness.
  • Enhanced order processing efficiency using POS systems, improving workflow.
  • Guided guests with menu selections and addressed inquiries, fostering positive dining experiences.
  • Handled guest concerns effectively, utilizing communication skills for resolution.

Restaurant Waiter

Toots
Murfreesboro, Tennessee
05.2021 - 11.2021
  • Took customer orders accurately and communicated them to the kitchen.
  • Served food and beverages promptly to ensure guest satisfaction.
  • Supported team members during busy periods to improve workflow efficiency.
  • Performed opening and closing duties, such as setting up the dining area, restocking supplies, and checking equipment for proper functioning at the start of shifts.
  • Checked on guests during meals to ensure satisfaction with each course.

Education

Bachelor of Science - Recording Industry

Middle Tennessee State University
Murfreesboro, TN
03-2023

Skills

  • Menu knowledge and memorization
  • Order accuracy
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Point of sale (POS) system operation
  • Professional appearance
  • Memory retention
  • Attention to detail
  • Beverage recommendations
  • Liquor, wine, and food service
  • Customer service excellence
  • Food safety awareness
  • Efficient multitasking
  • Conflict resolution
  • Upselling techniques

Affiliations

  • I actively play multiple instruments (drums, bass, electric and acoustic guitar)
  • I go out west to ski every winter, usually with family, but sometimes with friends
  • I like to meditate and assess the different aspects of my life

Accomplishments

  • I was percussion captain my senior of high school for the marching band
  • I was awarded the John Philip Sousa award my senior year of high school, which recognizes superior musicianship and leadership for high school bands
  • I was snare section leader for the MTSU Band of Blue
  • I helped create a vibrant live music community in Murfreesboro

Work Type

Full Time

Work Location

On-SiteHybridRemote

Timeline

Server

The Chop House
08.2022 - 07.2025

Restaurant Waiter

Toots
05.2021 - 11.2021

Bachelor of Science - Recording Industry

Middle Tennessee State University

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