Zachary Jones
Cleveland
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
Work History
Line Cook
Platform Beer Co.
11.2022 - 02.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Online Personal Shopper
Walmart
05.2022 - 11.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Entrusted to handle confidential and sensitive situations in professional matter.
Electronics Sales Associate
Meijer
04.2021 - 11.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed credit and debit card payments to complete customer buying experience.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
Cart Attendant
Target
11.2020 - 01.2021
- Offered carts to patrons.
- Removed broken and unserviceable carts from inventory for repair.
- Collected carts left in parking areas and returned to retail stores.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Maintained clean, orderly work environment free of hazards.
Grocery Stocker
Marc's Grocery Store
04.2019 - 09.2019
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Completed regular cycle counts and inventory audits.
Education
High School Diploma -
Parma Community High School
Parma, OH06.2020
Skills
- Food Presentation
- Server Communication
- Kitchen Operations
- Portioning
- Product Picking
- Customer service expertise
- Active Listening
- Teamwork and Collaboration
- Positive Attitude
- Problem-Solving
- Product Rotation
- Unloading Procedures
Online Sales
Started selling clothing items in 2021, love thrift shopping or finding old, unwanted items to reclaim or redesign for others wants and needs.
Timeline
Line Cook
Platform Beer Co.
11.2022 - 02.2023
Online Personal Shopper
Walmart
05.2022 - 11.2022
Electronics Sales Associate
Meijer
04.2021 - 11.2021
Cart Attendant
Target
11.2020 - 01.2021
Grocery Stocker
Marc's Grocery Store
04.2019 - 09.2019
High School Diploma -
Parma Community High School
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