Coached, mentored and trained team members in order to improve their job performance.
Oversaw marketing initiatives, increasing brand awareness and sales.
Maintained knowledge of current laws, regulations, industry trends, technology advancements, competitive products and services. related to the mortgage industry.
Conducted pre-qualification interviews with potential borrowers to assess their financial status.
Mortgage Loan Officer
Homeowners Financial Group USA LLC
Scottsdale, AZ
09.2018 - 08.2021
Monitored customer accounts throughout the life cycle of each loan transaction.
Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
Negotiated terms and conditions of loan agreements with borrowers.
Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
Senior Home Mortgage Consultant
Wells Fargo
Minneapolis, MN
04.2003 - 09.2018
Educated customers on various aspects of mortgage financing options available.
Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
Assessed financial means and desires of each client in order to set up appropriate mortgage packages.