Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Ludolph

Union,NJ

Summary

. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


Overview

8
8
years of professional experience

Work History

Customer Service Sales Representative

SiteOne
03.2022 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Teppan Chef

Benihana
06.2016 - 03.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Interacted with customers on a daily basis

Education

High School Diploma -

Union High School
Union, NJ
06.2016

Skills

  • Goal-Oriented
  • Incoming Call Management
  • Customer Complaint Resolution
  • Upselling
  • Excellent Communication
  • Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Organizational Skills
  • Cash Handling
  • Processing payments
  • Stock management
  • Decision-Making

Timeline

Customer Service Sales Representative

SiteOne
03.2022 - Current

Teppan Chef

Benihana
06.2016 - 03.2024

High School Diploma -

Union High School

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Zachary Ludolph