Zachary Luyster
Pine Beach,NJ
Summary
Motivated and determined student offering a positive attitude and good communication skills, looking to obtain a position where educational background will be put to best use to benefit company goals. Aiming to learn from feedback and implement good practices to make the best use of time. Proven ability to work independently and as part of a team to achieve organizational goals
Overview
6
6
years of professional experience
Work History
Lead Server
Waterstreet Bar and Grille
06.2021 - Current
- Oversaw daily operations of service team, delegated tasks, and trained 20+ new staff.
- Cultivated warm relationships with regular customers week after week.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Handled over 25 customers or groups in a single day.
General Contractor
Sage Inc
05.2020 - 05.2021
- Managed large-scale projects within cost, quality and time constraints.
- Kept site work safe and in line with budget, schedule, and applicable building codes
Service Manager
Pedals, Paddles
07.2017 - 08.2019
- Implemented new procedures and strategies, improving efficiency for myself and other staff
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
AS - Business Administration
Ocean County College
Toms River, NJ05.2023
Skills
- Customer Service
- Analytical Problem-Solving
- Project Management
- Active Learning
Timeline
Lead Server
Waterstreet Bar and Grille
06.2021 - Current
General Contractor
Sage Inc
05.2020 - 05.2021
Service Manager
Pedals, Paddles
07.2017 - 08.2019
AS - Business Administration
Ocean County College
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