Zachary Markewicz
Erie,PA
Summary
Creative professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Reliable in professional demeanor, discretion, and organizational time management. Experienced in front desk operations, customer service, leadership, and teamwork. Passionate about connecting through customer service.
Overview
4
4
years of professional experience
Work History
Night Auditor
Sheraton Erie Bayfront Hotel
06.2025 - Current
- Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly.
- Performed daily audits of hotel activities such as room occupancy, revenue postings, and housekeeping status reports.
- Resolved customer disputes promptly while maintaining a professional attitude at all times.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Reporting Intern
The Arizona Daily Sun
01.2024 - 05.2024
- Compiled research and conducted interviews to create compelling stories.
- Managed multiple assignments simultaneously under tight deadlines and pressure.
- Recognized by peers for excellent interviewing techniques during investigations.
- Revised work to meet editorial approval and to fit time and space requirements.
Features Editor
The Lumberjack
08.2022 - 05.2024
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Delegated and tracked each staff member's assignments and deadlines.
- Collaborated with writers, designers and other editors to deliver content of highest quality.
- Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
Education
Bachelor of Science - Journalism
Northern Arizona University
Flagstaff, AZ05-2024
Skills
- Verbal and written communication
- Organizational skills
- Teamwork and collaboration
- Time management
- Front desk operations
- Research
- Leadership
- Hospitality service expertise
- Deadline management
- Strong work ethic
Accomplishments
- Published an investigative article that led to a guest speaker role for the Society of Environmental Journalists' annual conference.
- NAU Department of Journalism's Outstanding Senior Award
- 3 months of travel and volunteer work in Chile.
Timeline
Night Auditor
Sheraton Erie Bayfront Hotel
06.2025 - Current
Reporting Intern
The Arizona Daily Sun
01.2024 - 05.2024
Features Editor
The Lumberjack
08.2022 - 05.2024
Bachelor of Science - Journalism
Northern Arizona University