Zachary Mele
Louisville,Kentucky
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Retail Sales Associate
Costco
Louisville, KY
05.2022 - 07.2022
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
Supervisor
McDonald's
Louisville, Kentucky
06.2015 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Associate of Arts - Art
Jefferson Community And Technical College
Louisville, KY 05.2018 - 06.2021
Skills
Cash Handling
undefinedTimeline
Retail Sales Associate
Costco
05.2022 - 07.2022
Associate of Arts - Art
Jefferson Community And Technical College
05.2018 - 06.2021
Supervisor
McDonald's
06.2015 - 05.2022
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