ZACHARY MITCHUM
CAPE GIRARDEAU,MO
Summary
Dynamic professional with a proven track record at Ozark Veterans, adept in event planning and problem-solving. Skilled in multitasking and conflict resolution, I excel in roles requiring task prioritization and meeting coordination. Experienced Certified Nursing Assistant and Mental Health Technician, with significant achievements in enhancing community support and resource efficiency. Seeking to leverage expertise in patient care, crisis intervention techniques, and staff mentorship to advance in mental health and behavioral health roles in Cape Girardeau, MO.
Overview
19
19
years of professional experience
Work History
Mental Health Technician (CNA/MHT)
Southeast Behavioral Hospital
Cape Girardeau, MO
10.2024 - Current
- Ensure patient safety through continuous observation, interaction, and role modeling for 20+ patients daily in a behavioral health setting.
Assist the Chief Nursing Officer with planning and oversight of Mental Health Technician roles, enhancing patient care and staff coordination.
Provide training, preceptorship, and mentorship to MHTs under the Nurse Educator’s guidance, improving team competency and patient outcomes.
Facilitate therapeutic patient care, utilizing crisis intervention techniques to maintain a secure environment and support mental health treatment plans.
Resource Assistant
Ozark Veterans
Poplar Bluff, MO
02.2024 - 09.2024
- Coordinated health, food, and clothing resources for 50+ veteran tenants, improving access to essential services.
Organized monthly community activities and food drives, enhancing community support for 100+ veterans and families.
Implemented recycling initiatives, increasing resource efficiency by 15% through streamlined processes.
Supported 20+ veterans with housing applications, ensuring timely and accurate submissions.
Hosted a Back-to-School backpack drive, providing school supplies to 30+ veteran families.
Assistant Manager
Ryan's Steakhouse
West Helena, AR
10.2006 - 02.2013
- Managed daily operations, including staff scheduling, inventory, and customer service, ensuring efficient restaurant operations.
Interviewed and recommended candidates for hire, building a cohesive team of 15+ employees.
Scheduled equipment maintenance and ordered supplies, reducing downtime by 10%.
Resolved client concerns promptly, enhancing customer satisfaction and retention
Education
Bachelor of Arts - Behavioral Sciences
Central Methodist University
Fayette, MO12-2025
Associate of Arts - Behavioral Health Tech
Three Rivers College
Poplar Bluff, MO05-2023
Skills
- Crisis intervention
- Patient advocacy
- Behavioral analysis
- Resource coordination
- Community engagement
- Team collaboration
- Conflict resolution
- Patient documentation
- Problem-solving
- Compassionate care
- Grief counseling
- Progress monitoring
- Cognitive assessment
- Anger de-escalation
- Recovery support
Custom
- Served meals at soup kitchens and food pantries, supporting 100+ community members monthly to alleviate hunger.
Developed independence by completing assigned tasks without direct supervision.
Assisted families in accessing and understanding community resources, improving service utilization.
Timeline
Mental Health Technician (CNA/MHT)
Southeast Behavioral Hospital
10.2024 - Current
Resource Assistant
Ozark Veterans
02.2024 - 09.2024
Assistant Manager
Ryan's Steakhouse
10.2006 - 02.2013
Bachelor of Arts - Behavioral Sciences
Central Methodist University
Associate of Arts - Behavioral Health Tech
Three Rivers College
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